I want to pause and thank you for trusting us with your everyday moments and your once in a lifetime goals. You are the reason we exist, and every decision we make starts with one question: How can we serve you better?
Anchored in your trust and inspired by your aspirations, 2025 advanced our mission through:
Real impact, real lives: We celebrated thousands of member milestones, from first cars and first homes to new businesses and debt‑free days. Each story reminds us why access and financial thriving matter.
Service that meets you where you are: We expanded options to connect with TRUE—in branch, by phone, and digitally—so help is on your terms and your timeline.
Smarter, simpler experiences: From streamlined digital tools to behind‑the‑scenes upgrades, we focused on making every interaction faster, clearer, and more secure.
Driven by your feedback and our commitment to progress, we focused our investments on technology, service enhancements, and financial wellness tools that make a real difference in your daily life.
Technology you can feel, not notice: We strengthened our infrastructure to deliver seamless, reliable experiences, whether you’re paying with your card, using digital banking, or visiting a branch.
Digital banking enhancements: Cleaner navigation, stronger security, and new self‑service features to help you manage money anytime, anywhere.
Financial wellness resources: More budgeting tools, workshops, and guidance to support your goals at every stage of life.
Here’s what you can look forward to in 2026:
Continued digital improvements: Expect ongoing upgrades across cards, payments, and mobile, designed to save you time and keep you protected.
Savings and lending options that fit life: We’ll introduce product enhancements that help you grow, give, and build the legacy that matters to you.
Member education, elevated: More learning pathways—live, on‑demand, and in‑app—so the right information is always within reach.
Branch refreshes that welcome you in: We’re reimagining spaces to be brighter, more efficient, and fully equipped to serve your needs.
At TRUE, numbers matter, but your story matters more. Thank you for your membership, for your feedback, and for trusting TRUECCU to be part of your story. Together, we’re building a community that is financially stronger, more connected, and filled with possibility.
Wishing you peace, joy, and prosperity in the year ahead.
%20Members%203.png?upscale=true&width=1120&upscale=true&name=(Updated)%20Members%203.png)
%20Members%204.png?upscale=true&width=1120&upscale=true&name=(Updated)%20Members%204.png)
