The Arrow - May 2026

Branch Hours Changing June 1

We’re updating our hours while continuing to provide flexible ways to access your accounts – in branch, online, or on the go.

Updated Hours

Your Credit Check-In, Made Easy

With our free Savvy Money tool built right into Digital Banking, you can check your credit score, view your full credit report, and stay in the know with real-time alerts.

Take Control of Your Credit Health

Digital Banking News

Coming Soon

No need to call to dispute a fraudulent transaction for your debit or credit card – soon you’ll be able to do it anytime, anywhere with Digital Banking. Plus, added peace of mind by tracking the status of the dispute in Digital Banking – no need to call us or visit a branch for updates. Stay tuned for more details!*

*Digital Banking disputes apply to tap or signature-based transactions only. For PIN-based purchases and ATM transactions, members will continue to contact 844.454.1368 to file a dispute.

What's New

Adding a new account just got easier. Log into Digital Banking to open a new Savings or Checking account, TRUE Money Tree, Holiday or Vacation Club account, or add a share certificate in just a few clicks. Look under the "I want to" tab.

Do More with Digital Banking

The TRUE You is Welcome Here!

Looking for a career where you can truly belong? At TRUE, you’ll join a team that values diversity and belonging, supported by employee-led groups and a thriving community spirit. We’re more than a credit union—we’re a people-first organization where your unique strengths are celebrated, your work matters, and your future is full of opportunity.

Explore Open Roles

Plan Your Summer Projects Your Way

Whether it’s a vacation, a new deck, or a special life moment, a Personal Signature Loan can help make it happen.

Get Your Summer Funds

Member Satisfaction Survey

Your opinion matters! Members will be automatically entered for a chance to win a $25 gift card* when they complete our Member Satisfaction Survey for conducting a transaction in branch, having an interaction with our contact center, or opening a new account or new loan!

Help Us Serve You Better

Phone Scams are Blooming

If someone calls out of the blue claiming to be a TRUE representative and asks for your account details or personal info, just hang up—no need to apologize. Your safety comes first. Stay sharp, stay safe, and remember that protecting your personal info is never rude.

Avoid Scams and Other Fraud

A Partner for All Your Financial Needs

Looking for a trusted partner to guide you through every stage of your financial journey? We’re here to support you—whether you’re launching a new business venture, planning for your future, or searching for your dream home. With expert advice and personalized solutions, we’re committed to helping you achieve your goals and thrive in our community.

Partner With Us

Follow Us On Social Media

Follow us for promotions, security tips, maybe a giveaway or two, and see even more great stuff happening!

TRUE Lobby Days

Lobby days will be at all 15 TRUE branch locations from 9:30 a.m. to 4:30 p.m.

Friday, June 12
We’ll be talking about Wealth Management

Events

Now - May 15

National Transit Week

JATA Transfer Center

We’re proud to support our neighbors and make transit more accessible throughout our community, so we've partnered with Jackson Area Transportation Authority to give away 300 FREE bus tickets throughout National Transit Week!

June 6 from 2 – 6 p.m.

Art, Beer, and Wine Festival

Ella Sharp Park Museum, 3225 4th St., Jackson

June 17 from 6 – 9 p.m.

Dearborn Area Chamber of Commerce Taste of Dearborn

Dearborn Peace Park West, 22271 W Village Dr., Dearborn

Purchase tickets here

June 18 from 11 a.m. – 3 p.m.

Westland Parks & Rec – Kids Day

Westland Farmers Market, 1901 N Carlson St., Westland

June 20 from 2 – 9 p.m.

Jackson Annual Juneteenth Celebration